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How do I collect guest info and consent before uploads?

Learn how to ask guests for details and consent before uploads begin

Updated over 3 weeks ago

What Is the Welcome Screen?

The Welcome Screen is an optional first page guests see when opening your digital album for the first time.

It appears before the digital album or upload area and allows you to welcome guests to your event, share instructions, location details or RSVP notes, collect guest information such as name, email or phone number, and request usage consent for social media or marketing purposes.

Once guests complete the form, they proceed into the album.


How to Enable the Welcome Screen

  1. Go to your dashboard.

  2. On desktop, click "Event Settings" ("Settings" on mobile) in the left-side menu.

  3. In the "Appearance" tab, click "Add Welcome Screen".

  4. Customize the screen's look and information form, then save and activate it.


Appearance

The "Appearance" tab controls how the Welcome Screen looks.

Here you can change the main title, description text, the button guests click to continue, and the background image.

Keep in mind that the Welcome Screen uses your event name by default, but if you change the event name later, the Welcome Screen title will not update automatically.

The Welcome Screen background is also separate from the album background.


Guest Form

The "Guest Form" tab controls what guests must fill out before entering the album.

From here, you can add new questions, change their order by dragging them, and edit the labels or helper text so everything is clear for your guests.

You can choose different field types depending on what you want to collect, such as a name, email address, phone number, a numeric value, or a set of options when you want guests to pick from a list, for example, a department or group name.

For each question, you decide whether it is optional or required. If a field is marked as required, guests must answer it before they can continue to the album.

You can also choose to attach answers from the form to uploaded photos and videos. These details can appear in captions or even in file names when you download the content, which helps keep everything organized afterward.

Only uploads made after you change these settings will include the new information.


Guest Consent (Usage Permissions)

You can display a consent message requesting permission to use uploaded content for public display, marketing, or communications.

When enabled, guests will see this message before entering the album.

You can customize the consent text and decide whether consent is mandatory or optional. You can add a link to your full terms page.

This is recommended for events where content will be shown publicly or reused later.


Where can I see guest information?

When guests upload photos or videos, the info they provide is saved with their media. You can view this information under the "Info" section for each upload.

You can also export all guest information as a CSV file anytime under the Guest Form> Export Guest Submissions.

A CSV file is a simple format that lets you easily open guest info in programs like Excel or Google Sheets.

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