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What is the Welcome Screen and how do I set it up?

Learn how to create a Welcome Screen for your digital album, customize its appearance, collect guest information, and request consent before guests enter the album.

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What is the Welcome Screen?

The Welcome Screen is an optional first page that guests see when opening your digital album for the first time.

It appears before the album or upload area and allows you to:

  • Welcome guests to your event

  • Share instructions, location details, or RSVP notes

  • Collect guest information (such as name, email, or phone number)

  • Request consent for media usage (e.g. social media or marketing)

Once guests complete the form, they continue into the album.


How to enable the Welcome Screen

  1. Go to your dashboard

  2. On desktop, click Event Settings (or Settings on mobile)

  3. Open the Appearance tab

  4. Click Add Welcome Screen

  5. Customize the content and activate it


Customize the Welcome Screen (Appearance)

Inside the Welcome Screen, the Appearance tab controls how this page looks and what guests see before entering the album.

You can update:

  • Main title

  • Description text

  • Button label (the action guests take to continue)

  • Background image

Note:

  • This Appearance tab applies only to the Welcome Screen, not the overall album design.

  • The Welcome Screen uses your event name by default, but it will not update automatically if you change the event name later.

  • The background image here is separate from your album background.


Set up the guest form

The Guest Form tab controls what guests must fill out before entering the album.

From here, you can:

  • Add new questions

  • Reorder questions by dragging them

  • Edit labels and helper text for clarity

You can choose different field types, such as:

  • Name

  • Email address

  • Phone number

  • Number input

  • Multiple choice (e.g. department, group, or RSVP selection)

For each question, you can decide if it is:

  • Required – Guests must answer before continuing

  • Optional – Guests can skip it

You can also choose to attach guest responses to uploads. These details can appear in captions or file names when downloading media, helping you stay organized.

Note: Only uploads made after enabling or updating this setting will include the new information.


Where to view guest information

When guests upload photos or videos, the information they provide through the form is saved with their media.

You can view this at any time:

  • Open a photo or video in your dashboard

  • Go to the Info section to see the guest details linked to that upload


Exporting guest information

You can also export all collected guest data as a file.

  1. Inside the Welcome Screen, go to Guest Form

  2. Click Export Guest Submissions

This will download a CSV file containing all responses.

A CSV file is a simple format that can be opened in tools like Excel or Google Sheets, making it easy to review, organize, or share your guest information.

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